Operations Lead
New York, NY$160k - $180kFull-timePosted 11mo ago
About the role
Early operations hire responsible for driving B2B client relationships and managing the operational engine behind a B2C product, with potential to grow into people management. In-person role based in NYC, focused on scale, execution, and high-visibility impact.
Responsibilities
- Independently drive and nurture B2B client relationships.
- Own end-to-end operational workflows for thousands of consumers navigating Medicaid monthly.
- Manage and optimize the operational engine behind Fortuna Health's consumer product.
Qualifications
- 2-4+ years experience in operations or consulting
Skills
Required:Operations managementB2B relationship management
Benefits
- Competitive salary and equity ownership in the company
- Platinum health insurance plans
- Free lunch every day
- All commuter expenses covered
- $100/month wellness benefit
- Unlimited PTO
- 401k plan with company match
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Fortuna Health
TurboTax for Medicaid
Fortuna is a one-stop solution that helps consumers navigate Medicaid end-to-end from eligibility and enrollment to renewing coverage. Our platform creates value as the middleware layer for the $800B Medicaid ecosystem.
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