Quality Analyst
About the role
Quality Analyst position at Explorex, a YC-backed ecosystem platform for restaurants in India. Full-time role based in Bengaluru, KA, IN. 3+ years experience preferred. US citizen/visa only.
Responsibilities
- Develop and execute test plans to ensure that all objectives are met.
- Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
- Identify and remedy defects within the production process.
- Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
- Compile and analyze statistical data.
- Ensure that user expectations are met during the testing process.
- Draft quality assurance policies and procedures.
- Investigate customer complaints and product issues.
- Ensure ongoing compliance with quality and industry regulatory requirements.
- Automation testing
Qualifications
- A bachelor's degree in computer science, information systems, or a related field.
- Experience in quality inspection, auditing, and testing.
- Excellent communication skills, both written and verbal.
- Strong computer skills and knowledge of QA databases and applications.
- Strong analytical and problem-solving skills.
- Meticulous attention to detail.
Skills
About Explorex
Ecosystem Platform for Restaurants in India
The Indian restaurant industry has already adopted technology to adapt to the growing demands and match the expectations of today's customers but the absence of a full-stack cloud-based software is extremely frustrating to business owners today. The existing systems lack modularity, lack the ability to integrate with services, and hence aren't plug and play. Also, Restaurants are extremely frustrated with all the 5-6 independent systems that don't talk to each other. We are solving these problems by building a full-stack solution for the 30 million+ restaurants in India, by solving order management, operations management, online delivery, payment processing, reports & analytics, and guest identification and re-engagement all using one system - Explorex.
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