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Growth

Column· Go-to-Market
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San Francisco, CA$140k - $250kFull-timePosted 11mo ago

About the role

Growth team role focused on managing strategic customer relationships, designing and implementing scale-ready processes, and acting as a trusted partner and advocate for customers in the financial technology space. In-person, SF-based, reporting to Head of Growth.

Responsibilities

  • Help establish our customer-facing strategy, processes, playbooks, systems and best practices. Identify patterns and build repeatability at every step
  • Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
  • Build and nurture relationships across various functions within a customer's organization, identifying and creating advocates wherever you go, and helping find new use cases for partnering with Column
  • Proactively identify challenges and opportunities for growth, and collaborate with internal and external stakeholders to find solutions in order to move the relationship forward
  • Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
  • Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements

Qualifications

  • 5+ years of relevant work experience -- mix of Consulting, Private Equity, Investment Banking, VC or equivalent role plus operating experience in an early stage company and/or selling a new line of business
  • Desire to become very knowledgeable on the financial technology and payments space
  • Growth and critical thinking mindset; comfortable navigating ambiguous environments
  • Excellent project management; organized and able to manage all aspects of partnering with customers and collaborate with internal teams
  • Ability to turn naysayers into champions; persuasive communicator, responsive and solutions-oriented
  • Curiosity about customer needs and industry/competitive/product landscape
  • Insatiable hunger for improvement; data-driven, feedback-seeking

Skills

Required:Relationship managementStrategy developmentCross-functional collaborationProject managementAnalytical mindset

Benefits

  • Comprehensive health, dental, and vision plans (including options 100% covered for employee and dependents)
  • Family planning and fertility benefits via Carrot (reimbursement up to $20,000)
  • Rent subsidy up to $2,000/month for living within 2 miles of office
  • FSA and HSA options
  • 401k with self-directed brokerage options
  • Flexible time-off policy
  • Sabbatical program (up to 8 weeks after 5 years)
  • 100% paid parental leave (16 weeks birth mothers, 12 weeks primary caregiver, 8 weeks secondary)
  • Up to $4,500 annual backup childcare reimbursements
  • Catered lunches and dinners for SF employees
  • Commuter benefits
  • Regular team building events and offsite
Last updated Aug 26, 2026. Interested? Apply on the company site.

About Column

The developer infrastructure bank

The only nationally chartered bank built to enable developers and builders to create new financial products

Payment ProcessingLendingBanking InfrastructureAPIsFinancial Products
Company profileWebsite

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