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Payment Operations (2027 Grad)

Column· Product & Engineering
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San Francisco, CAFull-timePosted 11mo ago

About the role

Payment Operations role focused on scaling Column’s payment operations, resolving issues across ACH, wires, checks, international payments, RTP, and FedNow, with cross-functional collaboration and system-building to enable scalable, compliant operations.

Responsibilities

  • Design and implement systems to optimize, automate, and scale our operational workload using technical skills like Retool, SQL, Python, and Javascript.
  • Operate and continuously improve Column’s end-to-end payment operations processes, spanning ACH, wire, RTP, FedNow, and checks.
  • Manage the payment operations queue—triaging, investigating, and resolving both customer and external bank inquiries.
  • Develop and maintain key performance metrics and dashboards to track the health and efficiency of operations.
  • Partner with Engineering, Business, Compliance, Risk, and Customer teams to ensure consistent, accurate, and compliant resolution of issues.
  • Document processes, playbooks, and internal knowledge to enable onboarding and future scale.
  • Contribute to ongoing risk management by identifying operational risks and suggesting process or tooling improvements.

Qualifications

  • Bachelor’s degree
  • Lightweight technical skills (SQL, Javascript, Python) with an aptitude to learn quickly/use AI
  • Familiarity with NACHA operating rules, wire transfer standards, and payment processing concepts
  • Strong written and verbal communication skills; able to engage confidently with both technical and non-technical stakeholders
  • Highly organized and able to manage competing priorities in a fast-paced environment
  • Strong customer empathy and a bias for action—you're energized by solving problems for customers and fixing broken processes
  • Excited to roll up your sleeves and build from scratch, with minimal oversight.

Skills

Required:SQLJavaScriptPythonNACHA rulesCommunicationProject management
Nice to have:Retool

Benefits

  • Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents
  • Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
  • Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
  • FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
  • 401k plan, including self-directed brokerage options
  • Flexible time-off policy - take the time off that you want and need to relax and recharge
  • Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
  • 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
  • Up to $4,500 in annual reimbursements for backup childcare
  • Catered lunches and dinners for SF employees
  • Commuter benefits, including paid transportation to-and-from the office
  • Regular team building events, including annual offsite
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Column

The developer infrastructure bank

The only nationally chartered bank built to enable developers and builders to create new financial products

Payment ProcessingLendingBanking InfrastructureAPIsFinancial Products
Company profileWebsite

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