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Product Manager

Decagon· Product
Apply on company site
San Francisco$232k - $290kFull-timePosted 11mo ago

About the role

Product Manager role owning roadmap for a major product area within Decagon’s platform, focusing on AI-powered features, enterprise controls, and self-serve configurations to enable customers to build and run AI agents.

Responsibilities

  • Shape the roadmap for core capabilities that power the next generation of AI agents from first concept to launch.
  • Work closely with customers to uncover new ways AI can transform their workflows, unlock automation, and elevate customer experience.
  • Translate breakthrough ideas into clear product specs, then partner with engineering and design to bring them to life.
  • Design AI-powered features that turn raw conversation data into instant, actionable insights for customers.
  • Build intelligent systems that give enterprises precise control over how their agents learn, adapt, and deploy in production.
  • Create self-serve configuration experiences that feel effortless — powered by real-time AI guidance and automation.
  • Expand the platform’s reach by connecting AI agents to live data streams, tools, and APIs that unlock new use cases.

Qualifications

  • Have 6+ years of relevant experience (e.g., product manager, founder, engineer, researcher etc.)
  • Strong technical acumen — comfortable discussing APIs, data models, and architecture with engineers.
  • Strong communication and relationship-building skills.
  • Proven track record of shipping impactful features in fast-paced environments.

Skills

Required:RoadmappingRequirements gatheringTechnical communication

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Last updated Jul 29, 2026. Interested? Apply on the company site.

About Decagon

Conversational AI for Customer Experience

Reimagine your customer experience with AI agents, built for the enterprise.

AI agentsCXConversational AICustomer Experienceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

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