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Product Strategy Manager

Hang· Product
Apply on company site
Hybrid (remote/new York)full-timePosted 11mo ago

About the role

Responsible for developing frameworks and playbooks for client launches, acting as a relationship manager and thought partner to customers, and collaborating across teams to drive product adoption and strategy.

Responsibilities

  • Work closely with customers to define their needs and drive compelling business value for them.
  • Serve as a thought partner to key customer stakeholders and advise them on the future of loyalty and membership.
  • Identify a best practices framework for structuring program benefits and rewards and create playbooks for implementing them with Hang.
  • Identify product features and integration opportunities through customer interactions and serve as the “voice of the customer” in all internal roadmap discussions.
  • Collaborate with Product, Engineering and Customer Success around the launch of new features to drive customer adoption.

Qualifications

  • 5+ years of total work experience across Product, Consulting, Strategy, Marketing, or Customer Success roles.
  • Proven ability to successfully partner with and persuade senior executive stakeholders.
  • Experience managing cross-functional projects.
  • Ability to tackle novel problems with a scientific approach.
  • Big picture thinker with a strategic mindset.
  • Excellent written and spoken communication skills.

Skills

Required:Customer Relationship ManagementStrategic PlanningCross-functional Collaboration

Benefits

  • Top-tier health, vision, and dental insurance.
  • Unlimited PTO / sick leave.
  • Competitive salary & equity compensation.
  • 401(k)
Last updated Apr 21, 2026. Interested? Apply on the company site.

About Hang

Supercharge your brand with Hang’s AI-native marketing suite. Launch loyalty, unify data, and let our Copilot lift retention & revenue automatically.

Supercharge your brand with Hang’s AI-native marketing suite. Launch loyalty, unify data, and let our Copilot lift retention & revenue automatically.

MarketingLoyaltyAICustomer DataPersonalizationCustomer Experience
Company profileWebsite

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