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Showroom Sales Supervisor (full-time)

Tonal· Revenue
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San Diego, CA$21/hr - $24/hrFull-timePosted 11mo ago

About the role

Lead and mentor Showroom Sales Specialists in the Tonal University Town Center Showroom to drive sales, deliver exceptional client experiences, and ensure efficient floor operations.

Responsibilities

  • Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image
  • Lead Tonal demonstrations, calibrations, and workouts with both scheduled and walk-in clients
  • Drive conversations to figure out each client's specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey
  • Deliver on and exceed sales goals
  • Maximize sales through exceptional client relationships and impactful in-store service
  • Maintain client information, preferences and feedback using established Tonal sales systems (Salesforce)
  • Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
  • Maintains an organized and clean sales floor area with attention to detail
  • Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, client service, and floor coverage
  • Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, client nurture cycle, and in-store experience
  • Perform opening and closing procedures
  • Create and maintain an environment of strong sales and exceptional client service through teamwork, providing informal coaching and support when needed, and leading by example
  • Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Qualifications

  • 2+ years of sales experience in retail, fitness, service or hospitality industries
  • Ability to deliver great client experiences that build loyalty and deliver measurable sales results
  • Strong verbal and written communication skills. You’re invigorated by interaction with clients, whether groups or individuals. You are approachable, a good listener, and an enthusiastic brand representative
  • Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies; Strong problem-solving skills
  • You’re organized and accountable by following through on the next steps
  • Flexibility to work a standard retail schedule, including evenings, weekends, and holidays
  • Minimum of 18 years of age

Skills

Required:Sales leadershipCustomer relationship managementProduct knowledge
Last updated Aug 12, 2026. Interested? Apply on the company site.

About Tonal

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