Senior Product Designer
Hybrid (San Francisco, CA)$140k - $170kFull-timePosted 11mo ago
About the role
Senior Product Designer at Intryc, a YC-backed platform for quality assurance, governance, and training of human and AI CX agents. Hybrid role based in San Francisco, focusing on product scoping, UX/UI, information architecture, and branding across the platform and website.
Responsibilities
- Partner with the founders to define and prioritize the roadmap, balancing user needs, business impact, and technical feasibility.
- Work directly with users and translate their needs into tangible user flows and actionable product decisions, directly impacting product direction.
- Create flows, prototypes and high-fidelity visuals for your features and improvements.
- Lead end-to-end product design projects and work closely with engineers to ensure high-quality implementation.
- Help evolve our brand and visuals and implement across our product interface and website for marketing, new launches, and fun experiments.
Qualifications
- 3+ years of experience in product design (in context: Senior Product Designer role)
- Strong information architecture skills and ability to surface and organize complex data across dashboards
- Ability to understand the app as an end user and create clear user stories, workflows, and actions in Figma
- Experience in high-growth startup environments
- Experience in product management (desired)
- Nice-to-haves: Coding experience or familiarity with TypeScript
Skills
Required:Product designInformation architectureUser research / user interviewsFigma
Benefits
- high quality healthcare (medical, dental, etc.)
- flexible working hours
- all the required office setup/tools
Last updated Oct 7, 2026. Interested? Apply on the company site.
About Intryc
Intryc uses AI to automate quality assurance for customer support
Consumer enterprises have millions of customer support tickets annually. They need to constantly evaluate support agents’ performance and compliance. Typically they evaluate less than 5% of those interactions manually which is slow, expensive and not scalable. Intryc's AI can evaluate 100% of all customer interactions, in real time, at half the cost.
customer-successanalyticscustomer-supportoperations
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