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Technical Account Manager - Enterprise

Magic Patterns· Sales
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RemoteFull-timePosted 11mo ago

About the role

Technical Account Manager focusing on onboarding, implementation, and adoption for Enterprise customers at Magic Patterns, with emphasis on product integration, security questionnaires, and guidance for large identity implementations, while collaborating with engineering and sales to scale customer success.

Responsibilities

  • Offer onboarding, implementation, and adoption support for customers
  • Deliver product integration consultation and post-sale Enterprise guidance to enable seamless technical implementations
  • Support completion of security questionnaires in a cross functional team
  • Step in to support large identity implementations requiring ongoing technical guidance, including SSO, SAML, and enterprise authentication systems
  • Collaborate with engineering teams to identify technical improvement opportunities and influence the product roadmap based on customer needs
  • Build technical documentation, best practices guides, and enablement materials to scale customer success efforts
  • Work together with founder and account executives to ensure comprehensive customer success

Qualifications

  • 2+ years experience in B2B SaaS
  • Prior experience at an early-stage AI company (Seed to Series C preferred)
  • Strong technical and design fluency—you’ve worked with software teams before, and you can comfortably explain component libraries
  • Comfortable in ambiguity—you know how to build structure in a fast-moving, zero-to-one environment
  • Entrepreneurial spirit and first principles thinking

Skills

Required:B2B SaaS experienceTechnical communication
Nice to have:Security questionnairesIdentity systems (SSO/SAML)

Benefits

  • Rapid career growth at one of the fastest growing Series A companies
  • Competitive salary and equity package
  • 15 days off PTO
  • Health, dental, and vision coverage
  • Fun team offsites and events — we went to Mexico last year!
Last updated Aug 19, 2026. Interested? Apply on the company site.
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About Magic Patterns

AI design tool to go from idea to production - prompt ideas to life, use your existing styles, and collaborate with your team.

AI design tool to go from idea to production - prompt ideas to life, use your existing styles, and collaborate with your team.

AI designprototypingcollaborationdesign systemsecurity
Company profileWebsite

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