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IT Lead

Pair Team· Operations
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Remote$165k - $205k + equity + bonusfull-timePosted 11mo ago

About the role

Leading and managing the company's IT systems, vendor relationships, security, and operational systems to support a health-focused organization building an AI-enabled care platform.

Responsibilities

  • Own IT End-to-End: From vendor management to onboarding to security — you’ll be the point person.
  • Stand Up Core Systems: Refactor and optimize HRIS and SaaS stack, ensuring it's clean, secure, and efficient.
  • Build IT Basics That Scale: Zero-to-one onboarding/offboarding, device management, policies, and workflows.
  • Drive Vendor Management: Select, negotiate, and manage IT/MSP partners and SaaS vendors.
  • Security & Compliance: Implement lightweight but effective guardrails, compliance readiness, secure defaults.
  • Incident Response & Ops: Run point on system failures and establish processes to prevent recurrence.
  • Operational Excellence: Maintain order in startup chaos with data-driven, pragmatic problem solving.

Qualifications

  • 7–10 years in IT roles, with at least 2–3 in a lead or architect-level capacity.
  • Hands-on IT systems setup: onboarding/offboarding, device management (MDM), SaaS administration, SSO/IDP (Okta, Google WS), HRIS (Rippling preferred).
  • Vendor management: selection, contract negotiation, partnership management across SaaS and MSP/MSO.
  • Security & compliance: experience with security controls, SOC 2, HIPAA, and embedding security practices.
  • Incident response: experience in leading incident response, root cause analysis, and prevention strategies.
  • Technical foundation: backgrounds in systems engineering, IT infrastructure, security operations.
  • Cross-functional collaboration: effectively working with People Ops, Finance, Legal, Engineering.
  • Startup builder mindset: experience as an early IT hire or establishing IT systems from scratch.
  • Operational excellence: creating order in fast-paced, ambiguous environments.

Skills

Required:Vendor ManagementIT Systems Setup and ManagementSecurity & ComplianceIncident ResponseCross-Functional Collaboration

Benefits

  • Competitive salary: $165,000-$205,000
  • Equity compensation package
  • Flexible vacation policy
  • Comprehensive medical, dental, and vision coverage
  • 401(k) through Guideline
  • Company-sponsored short and long-term disability and life insurance
  • Subsidized backup childcare and caregiver supports via Wellthy
  • Remote work environment
  • Monthly $100 work from home stipend
  • Role-specific equipment provision
  • Opportunity for rapid career growth and personal development
Last updated Mar 17, 2026. Interested? Apply on the company site.
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About Pair Team

Connecting underserved communities to high quality care

Pair Team cares for the highest-need Medicaid recipients through a community-led, virtual care model. We take responsibility for the whole person by addressing not just clinical needs, but also health-related social needs such as housing instability and food access. We partner with local community-based organizations like shelters and safety net providers to coordinate care alongside our multidisciplinary care team to improve the wellbeing of underserved individuals and communities.

health-techworkflow-automationdigital-healthhealthcarehealthcare-it
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