Account Manager
Hybrid (Sydney)Full-TimePosted 11mo ago
About the role
Manage and deliver client campaigns, develop client relationships, lead media and social media strategies, and contribute to the agency's culture and growth.
Responsibilities
- Day-to-day management of all aspects of a client campaign/project
- Management of regular client WIPs, ensuring key milestones are met and projects are being delivered
- Thinking proactively about the client’s business and providing solutions-driven communication
- Demonstrating understanding of client categories
- Media strategy development and media relations
- Social media and influencer strategy development and management
- Creative idea generation and development
- Proposal writing
- Setting and managing client KPIs in partnership with the Account Director
- Self-manage and manage junior team members
- Management of budget trackers for projects/events
- Contributing to office culture and team well-being
Qualifications
- 4+ years’ agency experience, ideally in Australia
- Strong client relationship skills
- Experience in media, social media, and influencer relations
- Excellent writing and communication skills
- Leadership and team management skills
- Knowledge of AI and emerging technologies in communications
- Ability to work independently and as part of a team
Skills
Required:Client Campaign ManagementMedia RelationsLeadership and MentoringProject Management
Nice to have:Social Media Strategy
Benefits
- Flexible working hours and location (hybrid model) and weekly 3 days in-office, 2 days remote
- Finished early on Fridays and before public holidays
- Global 30-day 'Work from Anywhere' policy with stopover holiday extensions and international trips
- Various leave benefits including anniversary, birthday, and mental health days
- Training programs including internal university and external opportunities
- Wellbeing benefits such as Self-Care Days, Headspace subscription, and Employee Assistance Program
Last updated Jan 14, 2026. Interested? Apply on the company site.
About Zeno
Fearless Pursuit of the Unexpected
Zeno Group is an award-winning integrated communications agency with global clients spanning consumer, technology and healthcare.
Integrated CommunicationsPR
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