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E-commerce Operations Coordinator

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Hybrid (California, USA)full-timePosted 11mo ago

About the role

A role focused on supporting e-commerce operations, fashion, and customer engagement for Petal & Pup, a global online fashion brand with a social media-driven approach.

Responsibilities

  • Support day-to-day e-commerce operations and customer engagement initiatives.
  • Collaborate with teams to execute digital marketing campaigns.
  • Assist in maintaining and optimizing online storefronts and social media presence.
  • Coordinate with operations across Australia and the USA to ensure smooth processes.

Qualifications

  • Passion for fashion, e-commerce, and customer service.
  • Problem-solving skills and self-starter mindset.
  • Excellent communication and collaboration skills.
  • Ability to adapt in a digital-first, innovative environment.

Skills

Required:Customer ServiceCollaboration
Nice to have:Digital Marketing

Benefits

  • Amazing Employee Discount Program (50%)
  • Company Sponsored Medical, Dental, & Vision Plans
  • Company Paid Life, Short & Long Term Disability, & Employee Assistance Plans
  • 401(k) Program (100% Match Up to 5%)
  • Employee Stock Purchase Plan with 15% discount
  • Leadership Development Programs
  • Positive Company Culture celebrating milestones
  • 15 Vacation Days, 10 Sick Days, 10 Holidays
Last updated Jan 6, 2026. Interested? Apply on the company site.

About a.k.a. Brands Holding Corp.

Company Overview

a.k.a. Brands is a portfolio of global fashion brands, Princess Polly, Culture Kings, Petal and Pup and mnml. Through these brands we reach a broad audience of next-generation consumers who seek fashion inspiration on social media and primarily shop online. Our brands are hyper-focused on the customer and serving them newness and a seamless experience throughout the entire shopping journey. We leverage a data-driven ‘test and repeat’ merchandising model that allows us to introduce new and exclusive fashion weekly, so our customers are always on-trend. We leverage innovative data-driven insights to authentically connect and engage with customers across the latest marketing platforms. Further, we are committed to showing up for customers wherever they shop, whether that’s online, in-stores or through wholesale channels. Leveraging our industry expertise and operational synergies, we help accelerate our brands so they can grow faster, reach broader audiences, achieve greater scale and enhance their profitability. We believe we are disrupting the status quo and pioneering a new approach to fashion.

fashionapparelretaile-commerce

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