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Sales Operations Analyst

Hive· Hive – Business & Operations
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Hybrid (San Francisco)$60k - $85kFull-timePosted 11mo ago

About the role

Sales Operations Analyst acting as the bridge between Sales and Operations to analyze data, maintain the CRM, and align operational plans with strategic goals.

Responsibilities

  • Work multi-functionally with diverse groups to find opportunities for process optimization, redesign or development of new processes
  • Develop and maintain standard reporting measures (e.g. sales reports) to facilitate summarization and analysis that will aid in evaluation of operational initiatives and drive efficiency
  • Actively participate in deal reviews with prospects, sales teams, and management
  • Collect information from multiple sources and work on several projects simultaneously; flawless organization is a must
  • Performs well in high-pressure situations in a fast-paced and ambiguous environment; able to execute whatever is thrown at them
  • Recommend action plans based on quantitative analysis to improve customer experience and operational efficiency
  • Work with Sales, Operations, and other teams to develop, evaluate, and propose technical and systematic procedures to increase productivity
  • Provide business analytics and insights to key business and market development initiatives
  • Make recommendations to improve partners’ productivity and performance; proactively review leading and lagging indicators
  • Design, build and implement process automation solutions
  • Comfortable with working in multiple CRM systems and processes
  • Maintain awareness of industry best practices for data maintenance handling as it relates to your role
  • Adhere to policies, guidelines and procedures pertaining to the protection of information assets
  • Report actual or suspected security and/or policy violations/breaches to appropriate authority

Qualifications

  • Bachelor's degree
  • 1-3 years of experience in operations (or similar analytical role) at a software/SaaS company, preferably at a tech start-up
  • Comfortable with using Salesforce and possess strong analytical skills
  • Able to work with large data sets and recognize patterns
  • Excellent written and verbal communication skills, highly organized, and detail-oriented
  • Demonstrated success in a competitive environment
  • Adaptable to changing priorities while meeting demands and staying focused on targets
  • Strong team player who can contribute and work independently
  • Eager to learn and improve on making current processes more efficient

Skills

Required:Sales analyticsCRM systemsData visualization and reportingCommunication
Last updated Jul 29, 2026. Interested? Apply on the company site.

About Hive

AI to Understand, Search, and Generate Content | Hive

Hive's APIs enable developers to integrate pre-trained AI models that address technically challenging content understanding needs into their applications.

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