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Studio Lead - Torrey Hills

JETSET Pilates· Torrey Hills Studio (JETSET Pilates)
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Torrey Hills, San Diego, CAPart-timePosted 11mo ago

About the role

Studio Leads assist clients and instructors, provide exceptional service, handle front desk operations, and support sales and studio maintenance to ensure a welcoming boutique fitness environment.

Responsibilities

  • Assist in delivering the ultimate boutique fitness experience to every client, every time.
  • Provide the highest level of customer service to all clients and visitors upon arrival.
  • Greet and check-in clients professionally upon arrival and thank them as they leave.
  • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately.
  • Sell memberships and class packages in-person, online, and over the phone.
  • Facilitate new sales in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).
  • Maintain a clean and tidy studio.
  • Process retail sales and restock inventory as needed.

Qualifications

  • Experience in customer service or front desk roles preferred (not explicitly stated, but implied responsibilities).
  • Ability to work morning, evening, and weekend shifts as necessary.

Skills

Required:Customer serviceSales and upsellingFront desk and phone etiquetteCRM usage (AXLE)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
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