Health Care Assistant
Patchogue, NYFull-timePosted 11mo ago
About the role
Health Care Assistant position at Planned Parenthood Hudson Peconic (PPHP) in Patchogue, NY. Full-time, on-site role supporting clinical and administrative operations.
Responsibilities
- Handle all front desk functions as assigned including patient reception, check-in/ check-out, observation and maintenance of the waiting room, and assist with patient flow and customer service
- Receive and make phone calls, handle mail and deliveries to the center; ensure supplies are received and unpacked according to procedures
- Demonstrate proficiency in the electronic health record and practice management system
- Explain and offer available entitlement programs to patients, and assist in enrolling them
- Assemble necessary paperwork and fundamental chart information for clinical staff
- Handle lab results under supervision, including calling patients with results and scheduling returns
- Maintain electronic and medical chart functions including filing, scanning, purging, archiving
- Maintain knowledge of and comply with agency security procedures and protocols
- Demonstrate flexibility and teamwork; participate in center efforts to meet fiscal goals
- Perform other duties as assigned
- Complete support functions for patient assessment including laboratory services and testing, vital signs assessment, preparing patient for exam and treatment, and setting up trays
- Educate patients on medications and surgical abortion
- Draw blood and handle specimens correctly; complete laboratory requisitions
- Provide urine pregnancy testing, HIV testing and other PPHP-approved testing and requisitions
- Obtain and record patient vital signs
- Provide information/education on family planning methods and related services
- Conduct patient interviews and assist with medical histories and consent forms; provide contraceptive supplies and instructions
- Assist in clerical tasks related to follow-up according to PPHP protocols
- Perform options counseling
- Clean, prepare, and stock exam rooms; sterilize instruments per OSHA/PPFA standards
- Ensure patients receive the care and information they need in a professional manner
- Assist in referral of patients to PPHP or community services
- Maintain efficient, clean, and comfortable Center facility
- Remain informed about family planning methods, abortion and PPHP services; pursue training as needed
- Participate in routine chart audits and quality assurance procedures
- Provide support and direction to Center volunteers as needed
Qualifications
- Completion of an accredited high school program or equivalent required; further education, training, and/or certification preferred
- Experience in reproductive health or medical services desirable
- Previous professional experience with family planning services preferred
- Previous medical laboratory and/or counseling experience desirable; familiarity with computer databases
- Knowledge of basic principles of patient care and duties of HCA I
- Ability to work in a fast-paced environment with attention to detail
- Strong verbal and written English communications
- Ability to work evenings and weekends and at other PPHP Centers as needed
- Ability to assist patients with completion of medical forms
- Commitment to efficient, customer-oriented provision of PPHP services and goals
- Professional, warm, respectful, and sensitive communication with patients, staff, and volunteers
- Ability to participate in a team approach to health care
- Spanish or other languages common to PPHP’s clientele preferred
- Able to work at other PPHP centers as needed
Skills
Required:Customer serviceElectronic health records (EHR)Laboratory proceduresCommunication
Nice to have:Bilingual (Spanish or other languages)
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- Voluntary Benefits
- Paid Maternity Leave after one year of employment
- Tuition Reimbursement Program
- Preceptorship Bonus
- Quarterly Bonus program
- 401(k) Plan with match
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Planned Parenthood
Planned Parenthood Federation of America is a nonprofit organization that provides sexual health care in the United States and globally.
sexual health carereproductive rightshealth centerssexual health
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