Health Care Assistant
Spring Valley, NY$21.25/hr - $21.75/hrFull-timePosted 11mo ago
About the role
Health Care Assistant role at PPHP in Spring Valley, NY, providing administrative and clinical support in a center-based health care setting.
Responsibilities
- Handle all front desk functions including patient reception, check-in/check-out, waiting room maintenance, and assist with patient flow and customer service
- Receive/make phone calls, manage mail/deliveries, ensure supplies are received and unpacked
- Demonstrate proficiency in electronic health record and practice management system
- Explain/enroll patients in entitlement programs and assemble necessary paperwork
- Handle lab results under supervision, call patients with results, and schedule follow-ups
- Maintain electronic/medical chart functions (filing, scanning, purging, archiving)
- Comply with agency security procedures and protocols
- Participate in center efforts to meet fiscal goals related to revenue/expenses
- Perform other duties as assigned
- Complete support functions for patient assessment including laboratory services and testing, vital signs, preparing for exams, and setting up supplies
- Educate patients on medications and surgical abortion
- Draw blood and handle specimens following proper procedures
- Provide urine pregnancy testing, HIV testing, and other approved lab testing with requisitions
- Obtain and record patient vital signs
- Provide information/education on family planning methods and PPHP services
- Conduct patient interviews, assist with medical histories and consent forms, provide contraceptive information
- Assist in clinical clerical tasks for patient follow-up
- Perform options counseling
- Clean, prepare, and stock exam rooms; sterilize instruments per OSHA/PPFA standards
- Ensure patients receive appropriate care and information in a courteous manner
- Assist in referrals to PPHP or community services
- Maintain efficient, clean center facility
- Stay informed about family planning methods, abortion services, PPHP policies; request training as needed
- Participate in routine chart audits and quality assurance
- Provide support and direction to center volunteers as needed
Qualifications
- Completion of accredited high school program or equivalent; further education/training/certification preferred
- Experience in reproductive health or medical services desirable
- Previous professional experience with family planning preferred
- Medical laboratory and/or counseling experience desirable; familiarity with computer databases
- Knowledge of basic principles of patient care and HCA I duties
- Ability to work in a fast-paced environment with attention to detail
- Strong verbal and written English communication
- Ability to work evenings and weekends; ability to work at other PPHP centers as needed
- Ability to assist patients with medical forms
- Commitment to efficient, customer-oriented service and PPHP goals
- Professional, warm, respectful, and sensitive communication with patients/public/staff/volunteers
- Ability to participate in team-based health care
- Spanish or other languages common to PPHP clientele preferred
Skills
Required:Front desk managementElectronic health recordsLaboratory proceduresPatient education
Nice to have:Communication (multilingual preferred)
Benefits
- Medical, Dental, Vision, Life, STD/LTD
- Voluntary Benefits
- Maternity Leave after one year of employment (paid)
- Tuition Reimbursement Program
- Preceptorship Bonus
- Quarterly Bonus program
- 401(k) Plan with a match
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Planned Parenthood
Planned Parenthood Federation of America is a nonprofit organization that provides sexual health care in the United States and globally.
sexual health carereproductive rightshealth centerssexual health
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