Health Care Assistant
New Rochelle, NY$21.25/hr - $21.75/hrFull-timePosted 11mo ago
About the role
Health Care Assistant position with on-site, full-time responsibilities at PPHP in New Rochelle, NY. Includes administrative and clinical support tasks, with training provided.
Responsibilities
- Handle all front desk functions including patient reception, check-in/check-out, waiting room management, and assist with patient flow and customer service
- Receive and make phone calls, handle mail/deliveries, ensure supplies are received/unpacked
- Demonstrate proficiency in electronic health record and practice management system
- Explain and assist enrollment in entitlement programs
- Assemble paperwork and chart information for clinical staff
- Handle lab results under supervision, contact patients with results, schedule returns
- Maintain electronic/medical chart functions (filing, scanning, purging, archiving)
- Comply with agency security procedures and protocols
- Participate in center efforts to meet fiscal goals related to revenue/expenses
- Perform other duties as assigned
- Complete support functions for patient assessment (labs, vital signs, prep for exam, tray setup)
- Educate patients on medication and surgical abortion
- Draw blood and handle specimens with proper precautions and requisitions
- Provide urine pregnancy testing and other approved laboratory testing
- Record patient vital signs
- Provide information about family planning methods and services
- Conduct patient interviews, assist with medical histories and consent forms, provide contraceptive supplies/instructions
- Assist with follow-up tasks and center protocols
- Perform options counseling
- Clean/stock exam rooms, sterilize instruments according to standards
- Ensure patients receive needed care/information in a professional manner
- Assist in referrals to PPHP or community services
- Maintain center facility cleanliness and efficiency
- Stay informed about family planning methods, abortions, PPHP services and protocols
- Participate in center chart audits/QA
- Provide support/direction to Center volunteers as needed
Qualifications
- Completion of an accredited high school program or equivalent required; further education/training/certification preferred
- Experience with family planning services preferred
- Medical laboratory and/or counseling experience desirable; familiarity with computer databases
- Knowledge of basic patient care principles and HCA I duties
- Ability to work in fast-paced environment with attention to detail
- Strong verbal and written English communication skills
- Ability to work evenings/weekends and travel to other PPHP centers as needed
- Ability to assist patients with medical forms
- Commitment to efficient, customer-oriented service and PPHP goals
- Professional, warm, respectful, and sensitive communication with patients/public/staff/volunteers
- Ability to participate in a team-based approach to health care
- Spanish or other languages common to PPHP clientele preferred
- Must be able to perform other duties as assigned
Skills
Required:Front desk administrationElectronic health recordsCommunication
Nice to have:Laboratory proceduresBilingual (Spanish or other languages)
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- Voluntary Benefits
- Paid Maternity Leave after one year of employment (may be eligible)
- Tuition Reimbursement Program
- Preceptorship Bonus
- Quarterly Bonus program
- 401(k) Plan with match
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Planned Parenthood
Planned Parenthood Federation of America is a nonprofit organization that provides sexual health care in the United States and globally.
sexual health carereproductive rightshealth centerssexual health
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