Health Care Assistant
Huntington, NY$21.25/hr - $21.75/hrFull-timePosted 11mo ago
About the role
Healthcare assistant role supporting clinical and administrative functions at PPHP health centers, with training provided for right candidates and opportunities in family planning and reproductive health services.
Responsibilities
- Handle all front desk functions as assigned including patient reception, check-in/ check-out, observation and maintenance of the waiting room, and assist with patient flow and customer service
- Receive and make phone calls, handle mail and deliveries to the center as assigned; assures supplies are received and unpacked according to procedures
- Demonstrate proficiency in the electronic health record and practice management system
- Explains and offers available entitlement programs to patients, and assists in enrolling them
- Assemble necessary paperwork and chart information for clinical staff
- Handle lab results under supervision, including calling patients with results and scheduling returns
- Maintain electronic and medical chart functions including filing, scanning, purging, archiving
- Maintain knowledge of agency security procedures and protocols
- Demonstrate flexibility and teamwork; participate in center efforts to meet fiscal goals
- Perform other duties as assigned
- Complete support functions for patient assessment including laboratory services and testing, vital signs assessment, readying patient for exam and treatment
- Educates patients for both medication and surgical abortion
- Draws blood and handles specimens correctly and complete laboratory requisitions
- Provides urine pregnancy testing, HIV testing and other PPHP approved laboratory testing
- Obtains and records patient vital signs
- Provides information/education on family planning methods and related services
- Conducts interviews with patients and assists with medical histories and consent forms
- Assists in clerical tasks related to patient follow-up and referrals
- Performs options counseling
- Cleans, prepares and stocks exam rooms, sterilizes instruments per OSHA/PPFA standards
- Ensures patients receive care and information needed in a professional manner
- Assists in referrals to PPHP services or community agencies
- Maintains clean and efficient Center facilities
- Keeps informed about family planning methods and PPHP protocols; seeks training as needed
- Participates in routine chart audits and quality assurance procedures
- Provides support and direction to Center volunteers as needed
Qualifications
- Completion of an accredited high school program or equivalent; further education/certification preferred
- Additional training/education in reproductive health or medical services desirable
- Previous professional experience in family planning preferred
- Previous medical laboratory and/or counseling experience desirable; familiarity with computer databases
- Knowledge of basic principles of patient care and HCA I duties
- Ability to work in a fast-paced environment with attention to detail
- Strong verbal and written English communication skills
- Able to work evenings and weekends and at other PPHP centers as needed
- Ability to assist patients with completion of medical forms
- Commitment to efficient, customer-oriented provision of services and PPHP goals
- Professional, warm, respectful, and sensitive communication with patients, staff, and volunteers
- Ability to participate in a team-based approach to health care
- Spanish or other languages common to PPHP clientele preferred
Skills
Required:Front desk coordinationElectronic health recordsLaboratory proceduresVital signsPatient counseling (family planning)Communication
Nice to have:Multilingual/Spanish proficiency
Benefits
- Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits
- Paid Maternity Leave after one year of employment
- Tuition Reimbursement Program
- Preceptorship Bonus
- Quarterly Bonus program
- 401(k) Plan with a match
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Planned Parenthood
Planned Parenthood Federation of America is a nonprofit organization that provides sexual health care in the United States and globally.
sexual health carereproductive rightshealth centerssexual health
More open roles at Planned Parenthood
- Senior Information Security Analyst3d agoNew York, NY · Office of the Chief Information Officer (CIO) – Information Security
- Staff Attorney3d agoHybrid (New York, NY, USA), Hybrid (Washington, DC, USA) · Legal – Litigation & Law
- Interim Director, Scheduling and Advance3d agoHybrid (New York, NY) · Office of the President (OOP) – Office of the President
- Patient Relations Associate - Bilingual2w agoSmithtown, NY · Call Center
- Associate Director, Information Security Engineer3w agoHybrid (New York, NY) · Office of the Chief Information Officer (CIO) – Information Security