Veterinary Assistant
Timmins, OntarioFull-timePosted 11mo ago
About the role
Veterinary Assistant role at Timmins Animal Hospital, full-time, on-site, located in Timmins, Ontario. supports the care team and delivers client and patient experiences to uphold a patient-focused service model.
Responsibilities
- Provides exceptional client service and builds relationships with clients through service, respect, and professionalism.
- Contributes to smooth communication throughout a client’s visit and seeks answers to any client questions or concerns.
- Supports healthcare recommendations and educates clients on care or products for pets.
- Routinely contributes to cleanliness and organization of the practice to leave guests with a positive impression.
- Greets, handles, and treats pets with kindness using Fear Free techniques.
- Advocates for the patient and supports organized, calm procedural and patient flow.
- Efficiently performs animal handling and husbandry duties; ensures hospitalized, boarding, and grooming patients are comfortable, clean, fed according to instructions.
- Monitors in-hospital patients and records feeding schedules, appearance, or behaviour; reports changes.
- Provides direct assistance to Technicians and general support throughout hospital with appointments, treatments, procedures, and surgeries.
- Reconciles and unpacks orders and stores items correctly.
- Keeps in-clinic food and supplies to avoid wastage and notifies medical team if feeding or treatment plans aren’t successful.
- Assists in maintaining medical and diagnostic equipment and reports needs to PM.
- Follows best medicine, hospital initiatives, SOPs, and programs; performs receptionist duties when required.
Qualifications
- Experience in the Veterinary industry preferred
- Strong communication and interpersonal skills required
- Multi-tasking and organizational skills
- Ability to plan and prioritize
- A kind, compassionate, and responsible disposition
- Problem-solving skills with the ability to adapt, be creative, and offer quick and effective solutions
- Ability to work in teams and thrive in a fast-paced environment
- Proven ability to build and nurture relationships at all levels
- An approach that is progressive, strategic, humble, and achievement-oriented
- A love for animals!
Skills
Required:Client service and interpersonal communicationFear Free animal handlingTeam collaborationMedical equipment familiarity
Nice to have:Administrative support
Benefits
- Competitive Wage rate
- Comprehensive Health Benefits package (100% of Medical, Dental, & Vision premiums paid) after 3-month probation
- Professional Services coverage (e.g., chiropractor, massage therapist, physiotherapist, and more)
- Employee Assistance Program
- Paid Vacation time
- Paid Emergency Days
- Generous Veterinary Discounts (75% off services for personal pets, extended family and friends discount)
- Uniform Allowance
Last updated Jul 8, 2026. Interested? Apply on the company site.
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