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Receptionist

P3 veterinary partners· Pawsitive Veterinary Care - Kelowna – Support Team
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Kelowna, BC$18.75/hr - $20/hrFull-timePosted 3mo ago

About the role

Receptionist role in a veterinary clinic at Pawsitive Veterinary Care, Kelowna. Focuses on clerical support, client communication, medical records, and assisting staff.

Responsibilities

  • Learn basic medical terminology
  • Become knowledgable about our products, services, and protocols
  • Assist veterinarians and veterinary support staff
  • Properly maintain medical records
  • Schedule appointments on a web based software
  • Invoice clients, and handle basic payment issues
  • Communicate through phones, email, and SMS with proper etiquette and grammar
  • Maintain a clean hospital environment
  • Interact and handle pets with consent, love and attention
  • Assist with social media content

Skills

Required:Basic medical terminologyProduct, service, and protocol knowledgeMedical records maintenanceAppointment scheduling softwareBilling and paymentsCommunication (phones, email, SMS)Customer service
Nice to have:Social media assistance

Benefits

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Wellness programs
  • Pet and veterinary discounts
  • Uniform allowance
  • Extended paid learning opportunities
Last updated Sep 16, 2026. Interested? Apply on the company site.
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