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Hospital Manager

P3 veterinary partners· Timmins Animal Hospital – Management
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Timmins, OntarioFull-timePosted 11mo ago

About the role

Hospital Manager provides onsite leadership and oversight of the management team to ensure high quality care for patients and their people. Responsible for leading processes and practices to make the Hospital a welcoming, energizing, and rewarding place to work.

Responsibilities

  • Support in recruitment initiatives to grow the practice from a companion animal hospital to include emergency and referral services
  • Expand clinical services and service offerings
  • Develop strong marketing campaigns to promote new service offerings and increase patient volume
  • Foster relationships with college programs to aid in recruitment initiatives
  • Oversee, support and nurture the pet experience by ensuring that the Hospital has the necessary resources, equipment, and team members necessary to offer the best possible medical, surgical and emergency care
  • Ensure medical teams have access to continuing education, mentorship and development opportunities to support continuous improvement and enhance patient care
  • Strategic Planning
  • Business plan development and championing its implementation
  • Accreditation, Certification and other Medical SOPs
  • Client Care, Patient Care and Compliance
  • KPI management, Best Practices and Operational SOPs
  • Revenue growth and cost management, particularly in the area of labor and Cost of Sales (COS)
  • Teambuilding and Professional Development, considering patient and hospital needs
  • Human Resources Management & Conflict Resolution
  • Hiring, Onboarding, Training
  • Performance Reviews
  • Client Service & Hospital marketing support
  • Monthly analysis and reporting, and operationalizing areas for improvement
  • Liaise with P3’s Medical Advisory Board, university professors, college instructors, industry program providers and individual instructors to develop and coordinate courses
  • Maintain the exceptional relationship that has been built with hospital leads and their teams and extend that capability to referring Veterinary Practices
  • Support individual team members in their growth and goals through professional development, coaching, general guidance, and evaluation of continuing education goals
  • Foster teamwork, collaboration and manage peer-to-peer and intra-group coaching
  • Lead, collaborate with, and coach department leads with HR scenarios, operations, data analysis/tools and decision making
  • Cultivate an inspirational environment that is as a great place to work throughout veterinary healthcare
  • Promote a positive working culture and ensure that P3’s vision and values are mirrored throughout the Hospital
  • Ensure the delivery of an exemplary client experience – collaborate on standards and measure compliance unique to each particular hospital visit
  • Set others up for success and foster open, proactive, and cooperative relationships
  • Collaborate with Department Leads to set individual and Hospital non-financial performance goals. These include specific patient care and client experience metrics
  • Ensure clients, team members, and all other key stakeholders experience engaging, motivating, and empowering interactions
  • Assist in developing industry leading compensation, benefits and rewards programs
  • Champion P3’s commitment to being a Great Place to Work within the Hospital. Develop plans for growth and improvement based on results of annual surveys and communication to P3 team members
  • Develop annual budgets and short- and long-term business plans for Hospital
  • Use available resources to analyze and make effective actionable decisions that impact operations including asset purchases, new hires and rate changes
  • Work to identify revenue opportunities and solve barriers through the detailed review of data management and reporting platforms
  • Oversee regular strategy & budgeting meetings
  • Work with Department Team Leads to prioritize equipment and facility needs. Assist with sourcing and purchasing as needed
  • Ensure the Hospital is efficient & profitable
  • Ensure that fee schedules are current, revenue category budgets are achieved, and shorts are investigated
  • Ensure that bi-annual inventory counts are performed and that inventory is maintained within approved budgetary levels
  • Work with Home Office team to ensure that all controls, standards, requirements, rules & regulations are followed & any training needed is conducted

Qualifications

  • A minimum of two years of experience providing onsite leadership and oversight of a veterinary or medical health care team is preferred
  • Education and training in business administration preferred
  • In-depth understanding of Human Resources and proven experience leading and innovating practices preferred
  • A vision to foster an inclusive, employee-centric culture
  • Experience developing strategic and multi-year business plans, resource forecasts, and in managing operational budgets
  • Experience with coaching, conflict resolution, and performance management
  • Proven ability to build and nurture relationships at all levels
  • Ability to influence and communicate in a clear and effective manner
  • An approach that is progressive, strategic, humble, and achievement oriented
  • Exemplary oral and written communication skills
  • Ability to speak French is an asset, though not required

Skills

Required:Leadership and team managementStrategic planning and budgetingHR and performance managementOperations and process improvementCommunication and relationship building

Benefits

  • A Competitive Wage Rate
  • A Comprehensive Health Benefits Package (Medical, Dental, & Vision premiums paid by clinic)
  • Professional Services Coverage (chiropractor, massage therapist, physiotherapist, acupuncturist and more)
  • Enhanced Mental Health Practitioner Coverage
  • P3 Pawsitive Health & Lifestyle Spending Account
  • Unlimited Continuing Education (CE) funds for advanced professional development plus three days of paid leave to attend CE
  • Employee Assistance Program
  • Paid Licensing & Membership Dues
  • Paid Vacation Time
  • Paid Sick & Personal Emergency Days
  • RRSP Match
  • Generous Veterinary Discounts (75% off services for your own pets, and an extended family and friends discount)
  • Clothing Allowance
  • Relocation Allowance to help with moving expenses can be arranged for out-of-town candidates
Last updated Sep 16, 2026. Interested? Apply on the company site.
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We are a veterinary practice group that connects Pets, People, and Practice to help you offer unparalleled care in your community.

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