Core Crew (Front Desk & Sales) - Bethesda, MD
Hybrid (Bethesda, MD)Studio Leadership (Part-Time)Posted 11mo ago
About the role
Part-time front desk, administrative, and sales role supporting the Head Coach & Community Manager at solidcore studios, focusing on delivering a positive client experience and driving sales.
Responsibilities
- Bringing CORE client experience to life (C: warm welcome with name, O: connecting to community, R: recognizing efforts, E: educating about offers)
- Interacting with clients to assess needs and address inquiries
- Maintaining knowledge of studio retail, packages, beverages/towels, promotions
- Performing routine client-facing tasks (new accounts, scheduling, class changes, package purchases)
- Communicating studio issues, events, and schedule changes to clients and team
- Assisting Head Coach/Community Manager and Coaches; keeping the studio clean
- Notifying management of complaints or incidents and assisting in response
- Addressing maintenance/equipment issues visible to clients
- Following up with client lists in Axle to meet monthly sales quota
- Responding to client emails
- Alerting coaches about milestones and coordinating celebration board
Qualifications
- High school education, some college preferred
- Ability to lift up to 30 pounds and move around studio
- Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
- Part-time hourly position
Skills
Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailInitiativeStamina
Nice to have:Sales experienceMBO experiencePassion for fitness
Benefits
- $18/hour plus opportunities to earn sales commission
- Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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