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Core Crew (Front Desk & Sales) - Ballard, WA

[solidcore]· Studio Support
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Hybrid (Ballard, WA)$21/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales role supporting Head Coach & Community Manager at a solidcore studio.

Responsibilities

  • Bringing solidcore’s client experience CORE to life: C: warm welcome with client’s name, O: connect to the community, R: recognize efforts and milestones, E: educate about offers and thank clients.
  • Interact with clients to assess needs, expectations, and satisfaction; respond to requests and concerns promptly.
  • Maintain product knowledge for studio retail operations (class packages, beverages/towels, promotions).
  • Perform routine client-facing system tasks (new accounts, schedule/cancel/rebook classes, package purchases, general account needs).
  • Communicate studio issues, events, or schedule changes to clients and team.
  • Assist Head Coach, Community Manager, and Coaches with daily operations and maintaining a clean studio.
  • Notify management of complaints or grievances and assist in responses.
  • Address maintenance or equipment issues visible to clients.
  • Follow up with client lists in Axle to meet monthly sales quota; respond to client emails.
  • Alert coaches about client milestones and set up celebration board.

Qualifications

  • High school education, some college preferred
  • This is a part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detail
Nice to have:Sales experienceMBO experience

Benefits

  • $21.30 per hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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