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Core Crew (Front Desk & Sales) - Castro, CA

[solidcore]· San Francisco, California
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Hybrid (Castro, CA)$19.61/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role for solidcore studios, focusing on delivering a positive client experience and supporting studio operations.

Responsibilities

  • Bringing CORE client experience to life (C: warm welcome with name, O: connect to community, R: recognize milestones, E: educate about offers)
  • Interact with clients to assess needs and address satisfaction; respond to requests and concerns promptly
  • Maintain product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Perform routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases)
  • Communicate studio issues, events, or schedule changes to clients and team
  • Assist Head Coach Community Manager and Coaches in daily operations; keep studio clean; support superior client experience
  • Notify management of complaints or grievances and assist in responses
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota; respond to client emails
  • Alert coaches about client milestones and set up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skills
Nice to have:Sales experience

Benefits

  • $19.61/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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