Core Crew (Front Desk & Sales) - Bryn Mawr, PA
Bryn Mawr, PA$15Studio Support (Part-Time)Posted 11mo ago
About the role
Part-time front desk, administrative, and sales support for solidcore studios, focusing on delivering a positive client experience and driving monthly sales while assisting with studio operations.
Responsibilities
- Bringing CORE client experience to life through welcoming clients, using their names, connecting to the community, recognizing milestones, and educating about offers
- Interacting with clients to assess needs and address satisfaction; responding to requests and concerns promptly
- Maintaining knowledge of studio retail operations (class packs, beverages/towels, promotions)
- Performing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
- Communicating studio issues, events, or schedule changes to clients and team
- Assisting Head Coach Community Manager and Coaches in daily operations and maintaining a clean studio
- Notifying management of complaints or grievances and assisting in responses
- Addressing maintenance or equipment issues visible to clients
- Following up with client lists in Axle to meet monthly sales quota
- Responding to client emails
- Alerting coaches about client milestones and coordinating celebration board
Qualifications
- High school education; some college preferred
- Part-time hourly position
- Ability to lift up to 30 pounds and walk through all areas of the studio
- Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
Skills
Required:Interpersonal and communication skillsCustomer serviceSales
Benefits
- $15/hour plus opportunities to earn sales commission
- Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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