Core Crew (Front Desk & Sales) - Brickell, FL
Hybrid (Brickell, FL)$16/hrStudio Support (Part-Time)Posted 11mo ago
About the role
Part-time Studio Support role at solidcore, providing front desk, administrative, and sales support to the Head Coach & Community Manager at the Brickell, FL studio. Responsibilities focus on customer experience, client needs, retail knowledge, class scheduling, and studio operations.
Responsibilities
- Bringing CORE client experience to life (welcome, use client’s name, connect to community, recognize efforts, educate about offers)
- Regularly interacting with clients to assess needs and satisfaction; respond to requests and concerns promptly
- Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions)
- Performing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
- Notifying and communicating studio issues, events, or schedule changes to clients and team
- Assisting Head Coach/Community Manager and Coaches in daily operations; keeping the studio clean
- Notifying management of employee or client complaints and assisting in response
- Addressing maintenance or equipment issues visible to clients
- Following up with client lists in Axle to meet monthly sales quota
- Responding to client emails
- Alerting coaches about client milestones and setting up celebration board
Qualifications
- High school education, some college preferred
- Part-time hourly position
- Ability to lift up to 30 pounds and walk through all areas of the studio
- Ability to work a flexible schedule including mornings, evenings, holidays, weekends, and closing hours
Skills
Required:Interpersonal and communication skillsCustomer serviceOrganizationTask initiative
Nice to have:Sales experience
Benefits
- $16.00/hour plus opportunities to earn a sales commission
- Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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