← All roles

Core Crew (Front Desk & Sales) - Annapolis, MD

[solidcore]· Support
Apply on company site
Annapolis, MD$16/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time Studio Support role at solidcore, providing front desk, administrative, and sales support to the Head Coach & Community Manager at the Annapolis, MD studio. Focus on customer experience, client interactions, retail knowledge, and daily studio operations.

Responsibilities

  • Bringing solidcore’s CORE client experience to life (C: warm welcome with name, O: connect to community, R: recognize milestones, E: educate on offers)
  • Interact with clients to assess needs and address satisfaction; respond to requests and concerns promptly
  • Maintain product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Perform routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases)
  • Communicate studio issues, events, or schedule changes to clients and team
  • Assist Head Coach, Community Manager, and Coaches in daily operations; keep studio clean; support superior client experience
  • Notify management of complaints/grievances and assist in response
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Alert coaches about client milestones and set up celebration board

Qualifications

  • High school education, some college preferred
  • This is a part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detailInitiativeStamina

Benefits

  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
[solidcore] logo

About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

workoutfitnessstrengthendurance
Company profileWebsite

More open roles at [solidcore]