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Core Crew (Front Desk & Sales) - Birmingham, MI

[solidcore]· Operations / Studio Support
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Birmingham, MI$16kStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studio in Birmingham, MI. Focus on client experience, account management, sales, and maintaining a clean, welcoming studio environment.

Responsibilities

  • Bringing CORE client experience to life (warm welcome, personal connection, recognizing efforts, educating about offers)
  • Interact with clients to assess needs and respond to requests/concerns promptly
  • Maintain product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Perform routine client-facing system tasks (new accounts, scheduling/canceling/rebooking classes, package purchases)
  • Communicate studio issues, events, or schedule changes to clients and team
  • Assist Head Coach/Community Manager and Coaches with daily operations; keep studio clean
  • Notify management of complaints; assist in responding appropriately
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Notify coaches about milestones and set up celebration board

Qualifications

  • High school education; some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and move through all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationTask initiation
Nice to have:Sales experience

Benefits

  • $16.00/hour with opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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