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Core Crew (Front Desk & Sales) - 14th & U, DC

[solidcore]
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Hybrid (Washington, DC)$18.4Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time Studio Support role at solidcore, focused on front desk, client experience, and sales support for the Head Coach & Community Manager at the 14th & U, DC studio.

Responsibilities

  • Bringing CORE client experience to life (welcome, personalization, recognizing efforts, and educating about offers)
  • Interacting with clients to assess needs and address questions and concerns promptly
  • Maintaining knowledge of studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases)
  • Notifying clients and team of studio issues, events, or schedule changes
  • Assisting Head Coach/Community Manager and Coaches with daily operations and maintaining a clean studio
  • Addressing complaints or grievances with management guidance
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Notifying coaches of client milestones and setting up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and move around the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailInitiativeStamina
Nice to have:Sales experienceMBO experiencePassion for fitness/brand

Benefits

  • $18.40/hour plus opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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