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Core Crew (Front Desk & Sales) - Carmel, IN

[solidcore]· Studio Support / Core Crew
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Carmel, IN$12Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studio in Carmel, IN. Focus on client experience, sales, and operational support to Head Coach & Community Manager.

Responsibilities

  • Bringing CORE client experience to life (C: warm welcome with name, O: connect to community, R: recognize milestones, E: educate about offers)
  • Interact with clients to assess and address needs and satisfaction; respond to requests and concerns promptly
  • Maintain knowledge of studio retail operations (class packages, beverages/towels, promotions)
  • Perform routine client-facing system tasks (new accounts, class scheduling/canceling/rebooking, package purchases)
  • Inform clients of studio issues, events, or schedule changes and communicate with team
  • Assist Head Coach, Community Manager, and Coaches in daily operations; keep studio clean; support client experience
  • Notify management of complaints/grievances and assist in response
  • Address maintenance/equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Alert coaches about milestones and set up celebration board

Qualifications

  • High school education; some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailInitiative
Nice to have:Sales

Benefits

  • $14/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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