Core Crew (Front Desk & Sales) - Aventura, FL
Aventura, FL$16Studio Support (Part-Time)Posted 11mo ago
About the role
Part-time Front Desk, administrative and sales support role at solidcore studio in Aventura, FL. Responsibilities include delivering the client experience (CORE), assisting with class bookings and retail, and supporting studio operations while promoting a positive client experience.
Responsibilities
- Bringing solidcore’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming
- Regularly interacting with clients and assessing their needs and satisfaction; responding to requests and concerns
- Maintaining product knowledge for studio retail operations and promotions
- Performing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
- Notifying clients and team about studio issues, events, or schedule changes
- Assisting Head Coach/Community Manager and Coaches with daily operations; maintaining studio cleanliness
- Notifying management of complaints or grievances and assisting with responses
- Addressing maintenance or equipment issues visible to clients
- Following up with client lists in Axle to meet monthly sales quota
- Responding to client emails
- Alerting coaches about client milestones and celebrating milestones on the board
Qualifications
- High school education, some college preferred
- Ability to lift up to 30 pounds and walk through all areas of the studio
- Ability to work a flexible schedule including mornings, evenings, holidays, weekends, and closing hours
- 1 year sales experience preferred
- MBO experience preferred
- Passion for fitness and the solidcore brand
- Excellent interpersonal and communication skills
- Outstanding customer service skills
- Strong organizational skills
- Attention to detail
- Willingness to initiate tasks and work without direction
- Ability to stand for long durations
Skills
Required:Client relationship managementSalesCustomer service
Nice to have:Retail knowledge
Benefits
- $16.00/hour plus opportunities to earn a sales commission
- Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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