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Core Crew (Front Desk & Sales) - Cathedral Commons, DC

[solidcore]· Operations / Studio Support
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Washington, DC$18/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focused on delivering the client experience (CORE) and driving studio operations, sales, and customer satisfaction.

Responsibilities

  • Bringing solidcore’s client experience acronym, CORE, to life: C warm welcome with client names, O opening connections to the community, R recognizing efforts and milestones, E educating about offers and thanking clients
  • Regularly interacting with clients to assess needs and satisfaction, respond to requests and concerns promptly
  • Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new account setup, scheduling/cancelling/rebooking classes, package purchases, general account needs)
  • Communicating studio issues, events, schedule changes to clients and team
  • Assisting Head Coach Community Manager and Coaches in daily operations and ensuring studio cleanliness
  • Notifying management of employee or client complaints and assisting in responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detail
Nice to have:Sales experience

Benefits

  • $18.40/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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