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Core Crew (Front Desk & Sales) - Chapel Hill, NC

[solidcore]· Operations / Studio Support
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Hybrid (Chapel Hill, NC)$15Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focused on delivering the client experience, handling studio operations, and driving monthly sales.

Responsibilities

  • Bringing CORE client experience to life: warm welcome, name usage, community connections, recognizing efforts and milestones, educating about offers
  • Interacting with clients to assess needs and address satisfaction; responding to requests and concerns promptly
  • Maintaining knowledge of studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new accounts, scheduling/canceling/rebooking classes, package purchases, general account needs)
  • Communicating studio issues, events, and schedule changes to clients and team
  • Assisting Head Coach Community Manager and Coaches in daily operations; keeping studio clean; contributing to a superior client experience
  • Notifying management of complaints or grievances and assisting in appropriate responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up the celebration board

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
  • 1 year sales experience preferred
  • MBO experience preferred
  • Passion for fitness, wellness, and the solidcore brand

Skills

Required:Interpersonal communicationCustomer serviceOrganizationAttention to detailInitiative
Nice to have:Sales

Benefits

  • $15/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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