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Core Crew (Front Desk & Sales) - Charlottesville, VA

[solidcore]· Support / Studio Operations
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Charlottesville, VA$14/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focusing on delivering a positive client experience, handling account tasks, retail knowledge, and contributing to monthly sales goals.

Responsibilities

  • Bringing CORE client experience to life through welcoming clients by name, connecting to the community, recognizing efforts and milestones, and educating about offers.
  • Regularly interacting with clients to assess needs and satisfaction, and addressing requests and concerns promptly.
  • Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions).
  • Performing routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases, general account needs).
  • Communicating studio issues, events, or schedule changes to clients and team.
  • Assisting Head Coach Community Manager and Coaches in daily operations; maintaining a clean studio and delivering a superior client experience.
  • Notifying management of employee or client complaints and assisting in responses.
  • Addressing maintenance or equipment issues visible to clients.
  • Following up with client lists in Axle to meet monthly sales quota.
  • Responding to client emails.
  • Alerting coaches about client milestones and updating the celebration board.

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detailInitiativeStamina
Nice to have:Sales experience

Benefits

  • $14/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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