← All roles

Core Crew (Front Desk & Sales) - Downtown Austin, TX

[solidcore]· Core Crew / Studio Support
Apply on company site
Hybrid (Downtown Austin, TX)$15Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales role at solidcore studio in Downtown Austin, focusing on delivering the CORE client experience, assisting with daily operations, and driving studio sales.

Responsibilities

  • Bringing solidcore’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming
  • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and satisfaction; responding to requests and concerns promptly
  • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
  • Performing routine client-facing system tasks (new account setup, scheduling/cancelling/rebooking classes, package purchases, and other account needs)
  • Keeping clients informed about studio issues, events, or schedule changes and communicating with the team
  • Assisting Head Coach/Community Manager and Coaches with daily operations and studio cleanliness
  • Notifying management of complaints or grievances and assisting with appropriate responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up the celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detailInitiativeAbility to stand for long durations
Nice to have:Sales experience

Benefits

  • $15/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
[solidcore] logo

About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

workoutfitnessstrengthendurance
Company profileWebsite

More open roles at [solidcore]