← All roles

Core Crew (Front Desk & Sales) - Dumbo, NY

[solidcore]· Brooklyn, New York / Studios – Support (Core Crew) / Studio Support (Part-Time)
Apply on company site
Hybrid (Dum bo, NY)$18Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative and sales support role at solidcore studio in Dumbo, NY. Focused on delivering the CORE client experience, assisting with daily operations, and driving sales while providing a positive client experience.

Responsibilities

  • Bringing solidcore’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming
  • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively
  • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
  • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested
  • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and solidcore team members as needed
  • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed
  • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately
  • Quickly addressing any maintenance or equipment issues that are visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up the celebration board

Qualifications

  • High school education, some college preferred
  • This is a part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailBrand passion
Nice to have:SalesMBO experience

Benefits

  • $18/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
[solidcore] logo

About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

workoutfitnessstrengthendurance
Company profileWebsite

More open roles at [solidcore]