← All roles

Core Crew (Front Desk & Sales) - FiDi, NY

[solidcore]· Operations / Studio Services
Apply on company site
Hybrid (FiDi, Manhattan, NY)$18Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focused on delivering the client experience, assisting with operations, and contributing to studio metrics.

Responsibilities

  • Bringing core client experience (CORE) to life: welcoming clients by name, connecting to the community, recognizing efforts and milestones, educating about offers and thanking them
  • Interacting with clients to assess needs and address satisfaction; responding to requests and concerns promptly
  • Maintaining product knowledge for studio retail, class packages, beverages/towels, and promotions
  • Performing routine client-facing system tasks: new accounts, scheduling/cancelling/rebooking classes, package purchases, and other account needs
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach, Community Manager, and Coaches with daily operations; keeping the studio clean
  • Notifying management of complaints or grievances and assisting response
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and coordinating celebration board
  • Upholding a high level of customer service and facilitating a positive studio experience

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
  • 1 year sales experience preferred
  • MBO experience preferred
  • Passion for fitness, wellness, and the solidcore brand

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detail
Nice to have:Sales experience

Benefits

  • $18/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
[solidcore] logo

About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

workoutfitnessstrengthendurance
Company profileWebsite

More open roles at [solidcore]