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Core Crew (Front Desk & Sales) - Marina, CA

[solidcore]· San Francisco, California
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Hybrid (Marina, CA)$19/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time studio support role providing front desk, administrative, and sales support to the Head Coach & Community Manager. Focus on delivering CORE client experience, assisting daily operations, and contributing to sales and client satisfaction.

Responsibilities

  • Bringing CORE client experience to life: warmly welcoming clients, using their name, fostering community connections, recognizing efforts and milestones, educating about offers, and thanking them for coming.
  • Interacting with clients to assess needs and address satisfaction; respond promptly to requests and concerns.
  • Maintain product knowledge for studio retail operations (class packages, beverages/towels, promotions).
  • Perform routine client-facing system tasks: new account setup, scheduling/cancelling/rebooking classes, package purchases, and other account needs.
  • Communicate studio issues, events, or schedule changes to clients and team.
  • Assist Head Coach, Community Manager, and Coaches in daily operations and keep the studio clean; support projects as needed.
  • Notify management of complaints or grievances and assist in appropriate responses.
  • Address maintenance or equipment issues visible to clients.
  • Follow up with client lists in Axle to meet monthly sales quota; respond to client emails.
  • Alert coaches about client milestones and set up celebration board.

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and move through all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detail
Nice to have:Sales experience

Benefits

  • $19.61/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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