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Core Crew (Front Desk & Sales) - McCormick Ranch, AZ

[solidcore]· Operations / Studio Support
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Hybrid (McCormick Ranch, Scottsdale, AZ)$16/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studio, focusing on delivering the client experience (CORE), member services, and supporting daily studio operations.

Responsibilities

  • Bringing solidcore’s client experience acronym, CORE, to life: C: warm welcome with client’s name, O: connecting to the community, R: recognizing efforts and milestones, E: educating about offers and thanking them
  • Regularly interacting with clients and addressing information on client needs, expectations and satisfaction; responding to requests and concerns promptly
  • Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing system tasks (new account setup, scheduling/cancelling/rebooking classes, package purchases)
  • Being attentive to studio issues, events, or schedule changes and communicating them to clients and team
  • Assisting Head Coach Community Manager and Coaches in daily operations and maintaining a clean studio
  • Notifying management of complaints or grievances and assisting in response
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration boards

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detail

Benefits

  • $16/hour plus opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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