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Core Crew (Front Desk & Sales) - Downtown Brooklyn, NY

[solidcore]· Brooklyn Studio / Studio Operations
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Hybrid (Brooklyn, NY)$18/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative and sales support role for solidcore, focused on enhancing client experience (CORE) and supporting Head Coach & Community Manager.

Responsibilities

  • Bringing solidcore’s client experience acronym CORE to life: C - warm welcome with client’s name; O - connect to community; R - recognize efforts and milestones; E - educate about offers and thank them
  • Interact with clients to assess needs and address satisfaction; respond to requests promptly
  • Maintain product knowledge for studio retail, including class packages, beverages/towels, and promotions
  • Perform routine client-facing tasks (new accounts, scheduling/canceling/rebooking classes, package purchases, general account needs)
  • Communicate studio issues, events, or schedule changes to clients and team
  • Assist Head Coach/Community Manager and Coaches in daily operations; keep studio clean and deliver superior client experience
  • Notify management of complaints or grievances and assist in responses
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Notify coaches about client milestones and set up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds; walk through all areas of the studio
  • Flexible schedule to meet business needs (mornings, evenings, holidays, weekends, closing hours)

Skills

Required:Interpersonal communicationCustomer serviceSales

Benefits

  • $18.00/hour
  • opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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