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Core Crew (Front Desk & Sales) - Germantown, TN

[solidcore]· Operations / Studio Support
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Hybrid (Germantown, TN)$14Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focused on delivering a positive client experience, driving sales, and supporting studio operations.

Responsibilities

  • Bringing CORE client experience to life: warm welcome with client name, connecting to the community, recognizing efforts and milestones, educating about offers and thanking clients
  • Interacting with clients to assess needs and satisfaction, and responding to requests and concerns promptly
  • Maintaining knowledge of studio retail, class packages, beverages/towels, promotions
  • Performing routine client-facing system tasks: new accounts, scheduling/cancelling/rebooking classes, package purchases
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach, Community Manager, and Coaches with daily operations and maintaining a clean studio
  • Notifying management of complaints or grievances and assisting in responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Notifying coaches about client milestones and setting up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailSales

Benefits

  • $14/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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