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Core Crew (Front Desk & Sales) - Mt Vernon Square, DC

[solidcore]· Studios – Support (Core Crew) / Studio Support (Part-Time)
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Hybrid (Mt Vernon Square, Washington, DC)$1,840/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focused on delivering exceptional client experience, sales generation, and studio operations assistance.

Responsibilities

  • Bringing CORE client experience to life by greeting clients warmly, using their names, connecting to the community, recognizing milestones, and educating about offers
  • Interacting with clients to assess needs and satisfaction; responding to requests and concerns promptly
  • Maintaining knowledge of studio retail operations, class packages, beverages/towels, and promotions
  • Performing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
  • Informing clients of studio issues, events, or schedule changes and communicating with the team
  • Assisting Head Coach Community Manager and Coaches in daily operations; keeping the studio clean and providing a superior client experience
  • Notifying appropriate staff of complaints or grievances and assisting in appropriate responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Celebrating client milestones by setting up the celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and navigate all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailInitiativeStamina
Nice to have:SalesMBO experience

Benefits

  • $18.40/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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