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Core Crew (Front Desk & Sales) - Newtown Square, PA

[solidcore]· Support
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Newtown Square, PA$15/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focused on delivering a positive client experience, driving sales, and assisting studio operations.

Responsibilities

  • Bringing solidcore’s client experience acronym, CORE, to life: welcoming, connecting with the community, recognizing client efforts, educating about offers and thanking them.
  • Regularly interacting with clients to assess needs and satisfaction, responding promptly to requests and concerns.
  • Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions).
  • Performing routine client-facing system tasks (new accounts, scheduling/canceling/rebooking classes, package purchases, etc.).
  • Communicating studio issues, events, or schedule changes to clients and team.
  • Assisting Head Coach, Community Manager, and Coaches in daily operations and maintaining a clean studio.
  • Notifying management of complaints or grievances and assisting in response.
  • Addressing maintenance or equipment issues visible to clients.
  • Following up with client lists in Axle to meet monthly sales quota; responding to client emails.
  • Alerting coaches about client milestones and setting up celebration board.

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and move through all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skills
Nice to have:Sales experienceAbility to work with Axle (CRM/sales tool)

Benefits

  • $15/hour plus opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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