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Core Crew (Front Desk & Sales) - Midtown Miami, FL

[solidcore]· Support (Core Crew)
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Midtown Miami, FL$16Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focused on delivering the CORE client experience and assisting Head Coach & Community Manager.

Responsibilities

  • Bringing solidcore’s client experience acronym, CORE, to life: C—warm welcome with name usage; O—open connections to the community; R—recognize efforts in class, milestones, and achievements; E—educate about offers and thank clients.
  • Interact with clients to assess needs, expectations, and satisfaction; respond promptly to requests and concerns.
  • Maintain product knowledge for studio retail operations, including class packages, beverages/towels, and promotions.
  • Perform routine client-facing system tasks: new accounts, scheduling/canceling/rebooking classes, package purchases, and other account needs.
  • Communicate studio issues, events, or schedule changes to clients and team.
  • Assist Head Coach, Community Manager, and Coaches with daily operations and studio upkeep to deliver a superior client experience.
  • Notify management of complaints and assist in responses.
  • Address maintenance or equipment issues visible to clients.
  • Follow up with client lists in Axle to meet monthly sales quota.
  • Respond to client emails.
  • Alert coaches about milestones and celebrations.

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailInitiativeStaminaPassion for fitness and brand
Nice to have:Sales experienceMBO experience

Benefits

  • $16.00/hour plus opportunities to earn a sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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