Core Crew (Front Desk & Sales) - Palo Alto, CA
Hybrid (Palo Alto, CA)$19.7Studio Support (Part-Time)Posted 11mo ago
About the role
Part-time front desk, administrative, and sales role at solidcore studio in Palo Alto. Focused on delivering the client experience, assisting staff, and driving studio sales while maintaining a positive, professional environment.
Responsibilities
- Bringing the CORE client experience to life (warm welcome, personal connection, recognizing efforts, education about offers)
- Interacting with clients to assess needs and address satisfaction; respond to requests and concerns promptly
- Maintaining knowledge of studio retail operations (class packages, beverages/towels, promotions)
- Performing routine client-facing tasks (new accounts, class scheduling/cancellations/rebooking, package purchases)
- Communicating studio issues, events, or schedule changes to clients and team
- Assisting Head Coach Community Manager and Coaches in daily operations; keeping studio clean and providing a superior client experience
- Notifying management of complaints and assisting with appropriate responses
- Addressing maintenance or equipment issues visible to clients
- Following up with client lists in Axle to meet monthly sales quota
- Responding to client emails
- Alerting coaches about client milestones and setting up celebration board
Qualifications
- High school education, some college preferred
- Part-time hourly position
- Ability to lift up to 30 pounds and walk through all areas of the studio
- Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
Skills
Required:Interpersonal and communication skillsCustomer serviceOrganizationTeamwork/Initiative
Nice to have:Sales
Benefits
- $19.70/hour plus opportunities to earn sales commission
- Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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