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Core Crew (Front Desk & Sales) - Navy Yard, DC

[solidcore]· Studio Support
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Navy Yard, DC$18.4Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studios, focusing on delivering a positive client experience, facilitating class bookings, and supporting studio operations.

Responsibilities

  • Bringing CORE client experience to life by welcoming clients, using their names, building community connections, recognizing efforts and educating about offers.
  • Interacting with clients to assess needs, address expectations and satisfaction, and respond to requests and concerns promptly.
  • Maintaining knowledge of studio retail operations, including class packages, beverages/towels, and promotions.
  • Performing routine client-facing tasks such as new account setup, scheduling/canceling/rebooking classes, package purchases, and other account needs.
  • Communicating studio issues, events, or schedule changes to clients and team members.
  • Assisting Head Coach, Community Manager, and Coaches with daily operations and maintaining a clean studio environment.
  • Notifying management of complaints or grievances and assisting in response.
  • Addressing maintenance or equipment issues visible to clients.
  • Following up with client lists in Axle to meet monthly sales quota; responding to client emails.
  • Alerting coaches about client milestones and setting up the celebration board.

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detail
Nice to have:Sales experience

Benefits

  • $18.40/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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