← All roles

Core Crew (Front Desk & Sales) - Roslyn, NY

[solidcore]· Operations / Studio Support
Apply on company site
Roslyn Heights, NY$17/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studio in Roslyn, NY. Focus on customer experience, client services, and assisting studio team to promote the studio and drive sales.

Responsibilities

  • Provide warm, personalized client interactions following the CORE framework (Connect, Open, Recognize, Educate)
  • Interact with clients to assess and address needs and satisfaction; respond to requests and concerns promptly
  • Maintain knowledge of studio retail operations (class packages, beverages/towels, promotions)
  • Perform routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases)
  • Communicate studio issues, events, or schedule changes to clients and team
  • Assist Head Coach/Community Manager and Coaches with daily operations; keep the studio clean and deliver a superior client experience
  • Notify management of complaints or grievances and assist in response
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota; respond to client emails
  • Alert coaches about client milestones and set up celebration board

Qualifications

  • High school education; some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationInitiativeEndurance
Nice to have:Sales experience

Benefits

  • $17/hour with opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
[solidcore] logo

About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

workoutfitnessstrengthendurance
Company profileWebsite

More open roles at [solidcore]