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Core Crew (Front Desk & Sales) - Rice Village, TX

[solidcore]· Houston, Texas / Studios – Support (Core Crew)
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Rice Village, TX$15/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studio in Rice Village, TX. Focus on delivering the client experience (CORE), assisting with daily studio operations, and driving local sales.

Responsibilities

  • Bringing solidcore’s client experience acronym CORE to life: C (warm welcome with name), O (connect to community), R (recognize efforts), E (educate about offers and thank clients)
  • Interact with clients to assess needs and satisfaction, respond to requests and concerns promptly
  • Maintain product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Perform routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases)
  • Communicate studio issues, events, or schedule changes to clients and team
  • Assist Head Coach, Community Manager, and Coaches with daily operations and studio upkeep
  • Notify management of complaints or grievances and assist in responses
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Alert coaches about milestones and celebrate with a celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detail
Nice to have:Sales

Benefits

  • $15/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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