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Core Crew (Front Desk & Sales) - SoHo, NY

[solidcore]· Studio Support / Front Desk & Sales
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Hybrid (SoHo, NY)$18Studio Support (Part-Time)Posted 11mo ago

About the role

Part-time Studio Support role at solidcore in SoHo, NY, focusing on front desk, client experience, and sales support under Head Coach & Community Manager.

Responsibilities

  • Providing front desk, administrative, and sales support to the Head Coach & Community Manager
  • Delivering solidcore’s client experience CORE: welcoming clients by name, connecting to the community, recognizing efforts and milestones, educating about offers
  • Interacting with clients to assess needs and satisfaction, and responding to requests and concerns promptly
  • Maintaining knowledge of studio retail operations (class packages, beverages/towels, promotions)
  • Handling routine client-facing tasks (new accounts, scheduling/cancelling/rebooking classes, purchases)
  • Notifying management of issues, communicating schedule changes to clients and team
  • Assisting in daily operations and keeping the studio clean to deliver a superior client experience
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Notifying coaches about client milestones and celebrating them on the board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and move around the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Customer serviceSales and upsellingCommunication
Nice to have:Retail knowledge

Benefits

  • $18/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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