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Core Crew (Front Desk & Sales) - Santana Row, CA

[solidcore]· Core Crew / Studio Support
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Santana Row, San Jose, CA$19.7/hrStudio Support (Part-Time)Posted 11mo ago

About the role

Part-time front desk, administrative and sales support role at solidcore studio, focusing on delivering the client experience, assisting with day-to-day operations, and driving sales.

Responsibilities

  • Bringing CORE client experience to life: warm welcome, using client names, connecting to the community, recognizing efforts, educating about offers and thanking clients
  • Interacting with clients to assess needs and satisfaction, responding to requests and concerns promptly
  • Maintaining product knowledge for studio retail operations (class packages, beverages/towels, promotions)
  • Performing routine client-facing tasks (new accounts, class scheduling/cancellation/rebooking, package purchases)
  • Communicating studio issues, events, or schedule changes to clients and team
  • Assisting Head Coach Community Manager and Coaches in daily operations; keeping studio clean and providing superior client experience
  • Notifying management of complaints or grievances and assisting in responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule availability including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganization and attention to detail
Nice to have:Sales experience

Benefits

  • $19.70/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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